Community Management
Verification, member lifecycle events, moderation, giveaways, AFK tools, prefix commands, message activity counts, license validation, and premium-role management.
This page explains what both private ThanHub Discord applications do, which Discord Gateway intents they use, what data they process, and how users can request help or deletion.
Last updated: June 14, 2026
Verification, member lifecycle events, moderation, giveaways, AFK tools, prefix commands, message activity counts, license validation, and premium-role management.
Private support, purchase and giveaway tickets, optional AI assistance, ticket transcripts, staff workflows, and scam-trap automatic moderation.
V1 receives member join and leave events, sends verification instructions to new members, records limited join/leave history, verifies membership, and assigns or removes configured verification and premium roles.
V1 supports existing prefix commands beginning with th, including AFK, giveaway reroll, and gacha commands. It also increments numerical message-activity counters used by community features.
V2 reads messages in private support tickets when the ticket owner enables AI assistance. It also reads ticket messages to generate a transcript when a ticket closes and detects messages posted in the designated scam-trap channel so it can delete the message and apply the configured timeout.
AI assistance is off by default and must be enabled in a support ticket. Relevant support text may be sent to the configured Google Gemini API to produce an immediate response. Purchase and giveaway tickets are not answered by AI. ThanHub does not use this content to train its own models.
Data is retained only for operational, security, support, licensing, and accountability purposes. Access is limited to authorized ThanHub staff and service infrastructure. Retention duration depends on the record type and may be shortened when the data is no longer required.
ThanHub uses Discord, Supabase, Cloudflare, Google Gemini for optional AI responses, and licensing providers where required to operate these features. These providers process data under their own terms and privacy policies.
Open a support ticket in the ThanHub Discord server and state that the request concerns privacy or data deletion. Include your Discord user ID so staff can locate the correct records. Some security, transaction, or moderation records may be retained where necessary to prevent abuse or meet operational obligations.
Discord application reviewers can view the sanitized Intent and Data Implementation page for code-flow examples and an evidence checklist.
Related documents: General Privacy Policy and Terms of Service.